Privacy Policy

Last Updated: [Month Day, Year]

Welcome to the website of M. G. Claybrook / The Elderwood Chronicles (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how information is collected, used, and protected when you visit [yourwebsite.com].

1. Information We Collect

We may collect the following types of information:

Personal Information

When you voluntarily provide it, such as when you:

• Subscribe to a newsletter

• Purchase books or products

• Contact us through a form

• Participate in promotions or giveaways

This may include:

• Name

• Email address

• Mailing address (for purchases or shipping)

• Payment information (processed through third-party providers)

Non-Personal Information

We may automatically collect information about how visitors use the site, such as:

• Browser type

• Device type

• Pages visited

• Time spent on pages

• Referring websites

This information helps us improve the website experience.

2. How Your Information Is Used

Your information may be used to:

• Process purchases and deliver products

• Send newsletters or updates (only if you opt in)

• Respond to messages or inquiries

• Improve website performance and user experience

• Prevent fraud or misuse of the website

We do not sell, trade, or rent personal information to third parties.

3. Email Communications

If you subscribe to our mailing list, you may receive:

• Updates about new books

• Announcements and promotions

• Author news or events

You can unsubscribe at any time by clicking the unsubscribe link in any email.

4. Payment Processing

All payments are processed securely through trusted third-party providers such as:

• Stripe

• PayPal

• Shopify

• Gumroad

• Other secure payment platforms

We do not store full payment card information on this website.

5. Cookies and Analytics

This website may use cookies and analytics tools (such as Google Analytics) to:

• Understand visitor behavior

• Improve site functionality

• Measure traffic and engagement

You can disable cookies through your browser settings.

6. Third-Party Links

Our website may contain links to third-party websites such as:

• Online bookstores

• Social media platforms

• Partner sites

We are not responsible for the privacy practices of those websites.

7. Data Security

We take reasonable measures to protect your personal information using:

• Secure hosting

• SSL encryption

• Trusted payment processors

However, no internet transmission can be guaranteed 100% secure.

8. Children’s Privacy

This website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. Your Rights

Depending on your location, you may have the right to:

• Request access to your personal data

• Request correction or deletion of your data

• Withdraw consent from email communications

To make a request, contact us at:

[your email address]

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised date.

11. Contact

If you have questions about this Privacy Policy, you may contact us at:

Email: mgclaybrook@gmail.com
Website:mgclaybrook.com

Refund Policy

Last Updated: 03/10/2026

Thank you for supporting M. G. Claybrook and The Elderwood Chronicles.

1. Physical Books

If you purchase a physical book directly through this website, refunds or replacements may be issued if:

• The book arrives damaged

• The wrong item was shipped

Requests must be submitted within 14 days of delivery.

To request a replacement or refund, please contact:

mclaybrook@gmail.com

You may be asked to provide:

• Order number

• Photos of the damaged item

• Shipping details

Replacement copies will typically be shipped at no additional cost.

2. Digital Products (Ebooks, Downloads)

Due to the nature of digital products, all digital sales are final and refunds are generally not available once the product has been delivered or downloaded.

Exceptions may be made in cases of:

• Duplicate purchases

• Technical delivery errors

3. Third-Party Retailers

If you purchased a book through a third-party retailer such as:

• Amazon

• Barnes & Noble

• Apple Books

• Kobo

Please refer to that retailer’s refund and return policy.

4. Event or Signed Copy Sales

Signed books or special edition items may not be eligible for refunds unless they arrive damaged.

5. Processing Time

Approved refunds will be processed within 5–10 business days to the original payment method.